Our system is designed to adapt to your unique delivery structure.
We ensure a seamless integration with your operations. With our platform, you can:
Set your own delivery windows
Specify pick-up instructions
Provide detailed instructions for each drop-off, tailored to customers requirements
Real-time tracking for you and your customers' peace of mind.
Customers receive notifications detailing their delivery window and receive updates when their order is 15 minutes away.
Photo proof upon delivery.
Search individual deliveries for photo proof, drop-off times, and more.
Customers and drivers can directly communicate when their stop is up next, ensuring smooth coordination.
Stay informed every step of the way with our dedicated support team.
We're here for you, your customers, and drivers, providing assistance throughout the entire delivery process.
No more feeling in the dark—we offer real-time support to address any questions or concerns promptly.
You control your delivery time and window for maximum convenience.
Understanding the sensitivity of food, our system routes deliveries to ensure everything arrives within your specified timeframe.
Fresh delivery, without the stress
Complex delivery routes made simple
Need bags returned? Errand has your back.
Our system creates a circular route, ensuring drivers end their route at your shop.
If customers need to leave bags out for return, our app tracks this information seamlessly.
faq
Questions, meet answers
How is Errand free to my business?
Our software and drivers are free for you to use. We charge a per-delivery fee, which is usually passed directly through to your customer, make it free to your business.
What is the Cost Per Delivery?
The cost per delivery varies based on the quantity and radius of your current deliveries. We don't have a delivery radius limit, as long as there are enough deliveries going out!
What if I already have my own drivers?
No problem! We can integrate your drivers into our platform and give them priority for your deliveries. You’ll no longer have to handle payment, management, or insurance for them. Plus, we always provide backup drivers when your team isn't available.
Do drivers have thermal bags?
No, our drivers do not have thermal bags. However, we offer the flexibility for you to set your delivery window, ensuring that food isn't left sitting out for longer than specified. Additionally, we can accommodate deliveries in your thermal bags by organizing round-trip routes and returning the bags to you.
What if something goes wrong during the delivery process?
Rest assured, our dedicated support team actively manages deliveries and promptly corrects any errors that arise. In the rare event that an error isn't resolved, we provide insurance coverage for the amount of the order being delivered. Your satisfaction and peace of mind are our top priorities.